As a visitor to WWTE's Web site, www.wwte.com, you have the right to understand our information privacy practices prior to providing us or our related bodies corporate, suppliers or distributors with any of your PII.

What information we collect
WWTE only collects PII that you voluntarily provide to us.
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How we use your information
WWTE uses your PII only for the purpose of responding to and fulfilling your requests made by use of WWTE Australia.
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Who we share your information with
WWTE will only share your PII with our authorised travel service providers, and only as necessary in order to complete a transaction that you specifically request. WWTE does not sell or rent your PII to anyone.
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How you can control the use of your information
WWTE provides you with choice and control over the collection and use of your PII, as well as a means of updating, correcting, or removing any PII stored in your customer profile.
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How you can decide what marketing communications you'll receive
WWTE provides you with the opportunity to specifically choose the promotional marketing communications you wish to receive from WWTE. If you choose not to receive any of the promotional email services that WWTE Australia provides, then WWTE will only send you email that relates to a specific travel purchase you have made on WWTE Australia.
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How we protect your information
To ensure the confidentiality of your PII, WWTE uses leading security technology and procedures.
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By providing you with this Privacy Statement, WWTE is pledging our continued commitment to protecting the information you provide us.

WWTE Privacy Statement

This Privacy Statement discloses the information privacy practices for WWTE with respect to the WWTE Australia web site. The WWTE Australia Web site is intended for use by residents of Australia that are over 18 years of age.

Information collected about you
WWTE collects Personally Identifiable Information ("PII") about you that you specifically and voluntarily provide. PII includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register as a member of WWTE in order to use selected travel planning tools, and some PII is needed in order to process and fulfill travel requests, many areas of WWTE can be accessed without providing any PII

On all the Website pages that collect PII, we specifically describe what information is required in order to provide you with the product or service you have requested

At present, WWTE centralises its records of PII for all WWTE operations, including those on the Website, in the United States. As a consequence WWTE may perform some of its data processing of your PII outside Australia, for example in the United States. To do this, WWTE may transfer your PII internationally to other countries including the United States. WWTE will only transfer your PII to another country if:

(a) WWTE reasonably believes that the recipient of the information is subject to a law, binding scheme or contract which effectively upholds principles for fair handling of your PII that are substantially similar to the National Privacy Principles; or

(b) the transfer is necessary for the performance of a contract between you and WWTE, or for the implementation of pre contractual measures taken in response to the your request; or

(c) WWTE has taken reasonable steps to ensure that the information which it has transferred will not be held, used or disclosed by the recipient of the PII inconsistently with the National Privacy Principles.

WWTE will protect your PII no matter where we process or store your data by following this privacy statement. By becoming a member of the Website you give your consent to this transfer of your PII.

WWTE collects PII via WWTE Australia when you:

• Become a WWTE Australia member
• Complete a traveller profile
• Purchase travel
• Use the Travel Arranger service
• Participate in a survey, contest, or sweepstakes
• Contact WWTE Australia

Member information
WWTE collects your Member ID, password, and e-mail address when you register to become a member of our WWTE Australia Web site.

Traveller profile information
WWTE collects the full name and contact number for a traveller when a travel reservation is made on WWTE Australia. We may also collect information about each traveler's preferences, including meal requests, seat selection, frequent flyer/hotel/car hire programmes and membership numbers, and ticketing options. This information is stored in the My Profile area of a member's WWTE Australia account.

When someone other than yourself is accompanying you on travel purchased through WWTE Australia, we may collect PII and travel preferences about that individual. You should obtain the consent of other individuals prior to providing WWTE with their full names, contact numbers, and travel preferences, as they will be unable to directly access our systems to view or change any information you provide on their behalf (however, they may submit a written request to us to access any PII you provide to us on their behalf.)

Access to your information
We will, on request, provide you with access to the PII we hold about you, unless there is an exception which applies under the National Privacy Principles as set out in Schedule 3 to the Privacy Act 1988 (Cth). We may recover from you our reasonable costs of supplying you with access to this PII and your request to provide access to this PII will be dealt with in a reasonable time. If we refuse to provide you with access to the PII, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the National Privacy Principles.

Travel purchase information
WWTE collects the billing address of the credit card that is used to purchase travel through WWTE Australia. We will also collect credit card information, including card number, card type, cardholder name, and expiry date, in order to bill you for some of the travel purchased through WWTE Australia. Please view our Credit Card Guarantee for additional information on WWTE , Inc. and its related bodies corporate’s commitment to protecting your credit card security.

Travel Arranger information
WWTE offers you the ability to authorise others to make and purchase travel arrangements on your behalf and allows you to become an authorised Travel Arranger for other WWTE members. If you elect to participate in this service, WWTE will collect the email address of the person you are authorising to make travel arrangements on your behalf or for whom you are requesting authorisation to make travel arrangements.

Surveys, contests, and sweepstakes
Occasionally, WWTE may offer our members and site visitors an opportunity to participate in a survey, contest, or sweepstakes. Information collected by WWTE when you participate in a survey, contest, or sweepstakes may include your full name, e-mail address, and street address.

Contacting WWTE Australia
WWTE collects PII such as your full name, Member ID, email address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to WWTE Australia, or accessing your account.

Our partners
WWTE has partnered with reputable third parties to offer our members and site visitors a variety of products and services. All travel services throughout WWTE Australia that are provided by a third-party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than WWTE . We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.

Other information we collect
Some information is collected automatically every time you visit WWTE Australia. WWTE collects information about your computer and assigns you a "cookie" (a small, unique identifier text file) when you visit WWTE Australia. You do not provide this information—it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any PII. Click here to find out more about cookies.

Cookies and other Web technologies
As a member or visitor to WWTE Australia you will be assigned a permanent cookie file on your computer's hard drive. You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you will not be able to access many travel services and planning tools offered on WWTE Australia.

When you access the My Trips or My Profile areas of the WWTE Australia Web site, reserve or purchase travel, or use selected travel planning tools, WWTE requires you to sign in as a member, using your Member ID and password. Once you sign in as an WWTE Australia member, we record the Member ID and the name on the member account in the cookie file on your computer. We may also record your password in this cookie file if you checked the box entitled "Save this password for automatic sign-in." Your Member ID, password, and the name on your member account is stored in the cookie file as encrypted data, so no one can view the information it contains by obtaining unauthorized access to your computer. Permanent cookie files remain on your computer's hard drive until you manually delete the file.

The third-party advertising companies may also employ technology that is used to measure the effectiveness of ads. This is primarily accomplished through the use of an action tag (also known as an invisible gif), which the third party places on our site to collect anonymous information. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous and does not link online actions to an identifiable person.

Computer information
WWTE collects certain technical information from your computer each time you request a page during a visit to to the Website. This information is collected from your computer's Web browser and may include your IP address, operating system, Web browser software (e.g. Netscape Navigator or Internet Explorer), screen resolution, and referrer Web site. Wireless users: Please check with your wireless company if you are using your cellular phone to access the Internet to understand whether PII may be used to identify you.

Failure to provide information

When making travel plans or a purchase using the Website you must provide the requested contact information and financial information. We will use your contact information to reserve the required services, to send you details of the confirmation, for billing purposes and to inform you of any updates or changes to your travel plans.

If you do not provide the requested contact information and financial information we may not be able to complete your requests or orders and you may not be able to access all areas of the Website.

Use of your information
Information collected on the Website may be used to:

• Register you as an WWTE Australia member
• Plan and purchase travel
• Notify you on travel changes through the Travel Alerts service
• Send email notifications for special promotions
• Respond to your questions or suggestions
• Improve the quality of your visit to our site

Member Registration Information
When you register to become a member of the Website , we use your information to create your member account. You will then receive a "Welcome to the Website email that contains your Member ID and describes the benefits of using the Website for planning and purchasing your travel needs.

Travel planning and purchase
Information collected when you complete your traveller profile is used to confirm and process your travel reservation. In addition, information collected from you when you purchase travel is used to bill your credit card and deliver your travel itinerary, either electronically or through the mail.

Travel Alerts notification
In the event your travel plans are disrupted because of mechanical, weather, or carrier business conditions, WWTE may send you an email notification to inform you of these conditions and help you make alternative travel arrangements.

E-mail notifications
If you chose to receive communications from on the Website about special promotions when registering as an Website member, we may use your e-mail address to send you communications about surveys, contests, sweepstakes, promotions, flight specials, or other travel opportunities on Website and its marketing partners. We may use your e-mail address or telephone number to contact you about changes to your purchased travel itinerary.

Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to WWTE Australia, or accessing your account.

Improving the quality of your visit to our site
We collect information about your computer (not your name, address, email address, or telephone number) through your permanent cookie file for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and develop featured programmes and content that will be of interest to our members and site visitors.

Sharing your information
WWTE Australia does not sell or rent your PII to anyone.

Service providers
We only provide information about travel either reserved or purchased on WWTE Australia to third parties that provide services or functions on behalf of WWTE. Our service providers need information about your traveller profile, as well as your credit card information, to process and confirm your travel reservation. These service providers will disclose information about your traveller profile to hotel, airline, and/or car hire suppliers whose products you have purchased. Like any other travel agent, this information must be shared with our travel suppliers to confirm your reservation and travel preferences. Although WWTE facilitates purchases travel products from hotel, airline, and car hire suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on WWTE Australia. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation.

WWTE will occasionally share aggregated information with our service providers whose products or services are offered through WWTE Australia. This information does not contain any PII and is used to develop featured programmes and content that will be of interest to our members and site visitors.

In the event that you make a new, or update an existing, travel reservation by calling our call centre number, your information may be accessed by a third-party service provider, as necessary, to respond to your request for customer service.

WWTE may contract a reputable third-party to facilitate the distribution of survey, promotion, or sweepstake programmes. Upon completion of these projects, all information is returned to WWTE.

Our legal obligations

WWTE may be required by law to disclose information you have provided in obtaining travel products or services in the good-faith belief that such action is necessary:
(a) to conform to the edicts of the law or comply with legal process served on WWTE or the site;
(b) where WWTE has reason to suspect that unlawful activity has been, is being or may be engaged in, as part of its investigation of the matter or in reporting its concerns to relevant persons or authorities in relation to the property of WWTE; and
(c) to act under exigent circumstances to protect the personal safety of users of WWTE, the site or the public.

Under U.S. Law, the U.S. Department of Homeland Security Bureau of Customs and Border Protection (“CBP”) will receive some of your travel and reservation information, known as Passenger Name Record or PNR data, prior to arrival in, or departure from, the U.S.A.

In relation to PNR data originating from the European Union (“EU”), the CBP has issued a number of undertakings which represent a unilateral declaration on how CBP will handle and utilise such PNR data. CBP has undertaken that it uses this PNR data for the purposes of preventing and combating terrorism and other transnational serious crimes. The PNR may include information provided during the booking process or held by airlines or travel agents. The information will be retained for at least three years and six months and may be shared with other authorities. For further information about these arrangements, including measures to safeguard your PII, see: http://www.dhs.gov

Other Web sites
There are several places throughout WWTE Australia that may link you to other Web sites that do not operate under WWTE Australia information privacy practices. When you click through to these Web sites, WWTE information privacy practices no longer apply. We recommend that you examine the privacy statements for all third party Web sites to understand their procedures for collecting, using, and disclosing your information.

Control over and access to your information
WWTE believes that members and site visitors should have control over the collection and use of their PII. You have access to your information in the following areas of WWTE Australia:

My Account
The My Account page on WWTE allows members to view and change their account settings. The email settings option lets you change your email address and subscribe or unsubscribe to the special promotional notification services. You can also change your password and elect to have an automatic password sign-in when logging on to WWTE. You can add new travellers and delete existing travellers from your member profile; update or correct names, phone numbers, passport information, and emergency contacts for travellers associated with your profile; and update your travel preferences.

You can also close your WWTE Australia account by selecting the Account Closure option. Once you close an account, you will not be able to sign in or access any information associated with the account, but you can open a new account at any time. We will send you an e-mail confirming your account closure to the e-mail address contained in your member profile.

My Itineraries
The My Itineraries page on WWTE Australia allows members to view, update, or delete their saved itineraries.

Communications from the Website
Members will receive communications from WWTE Australia when they:

• Sign-up to become an WWTE Australia member
• Request to close an account
• Purchase travel
• Elect to receive Fare special promotional marketing communications
• Win a contest or sweepstake
• Contact WWTE Australia with questions/suggestions

Sign-up to become a Website member
When you sign up as a new WWTE Australia member, you will receive a "Welcome to WWTE Australia" e-mail. This e-mail contains your member ID and describes the benefits of using WWTE Australia for planning and purchasing your travel needs.

Request to close an account
When you complete an Account Closure request, we will send you an "Account Closure Confirmation" e-mail.

Purchase Travel
Each time you purchase travel through WWTE Australia, or change or cancel a confirmed travel reservation, you will receive confirmation of your travel itinerary via e-mail. In the event that your travel plans are disrupted because of mechanical, weather, or carrier business conditions, WWTE may contact you to inform you of these disruptions and help you make alternative travel arrangements.

Elect to receive special promotional marketing communications
As a registered WWTE Australia member, you will occasionally receive e-mails notifying you of special promotions or other travel news, if you sign up for this service when you register. Special promotional e-mails are intended to inform you of new or unique travel opportunities or special deals that are available on WWTE Australia.If you have purchased travel services, you may also receive an email that provides information about your destination, such as weather conditions, current events, or items of interest.

You can discontinue your subscription to WWTE Australia's promotional email services at any time on the My Profile page under the heading "Email settings." You can also unsubscribe to special promotional emails at any time by replying to the email with the word "unsubscribe" in the subject line.

Request customer support or submit questions/suggestions
When you request assistance with viewing your itinerary, logging on to the WWTE Australia site, or accessing your account, we will respond to you via e-mail or telephone.

Protecting your information
We want our members and site visitors to feel confident about using the Website to plan and purchase their travel, so we are committed to protecting the information we collect. WWTE has implemented a security programme to keep information that is stored in our systems protected from unauthorized access. Currently, WWTE only stores the information you provide when registering to become a Website member, create a travel profile, purchase travel, or use selected travel tools.

Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to WWTE over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

WWTE has also obtained a digital certificate from RSA Data Security, Inc., a top maker of hardware and software used to protect and manage computer network access. To view this site certificate on each secured page, click on the image of the closed lock or the solid key on the bottom bar of your browser window. A small frame displaying site security information will pop up. For Internet Explorer users: Click on the word "Subject" to verify that you are on the Website. Click on "Issuer" to verify the site certification authority

For Netscape Communicator users: Click on "View Certificate" to verify that you are on the Website and to verify the site certification authority.

Changes to the Website Privacy Statement
This Privacy Statement was produced and posted on the Website on March 15, 2007. WWTE reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how the Website will use your PII, the Website will prominently display such changes prior to implementing the change.